Laser FAQs
Buying a Used Cosmetic Laser?
How can I find out the price of a used laser machine?
There are a lot of factors that impact the price of each laser; our inventory changing daily, system configurations with handpieces and pulse counts being different with each system, dates of manufacturing, etc- we recommend that you call us directly at 317-570-0448 or fill out a contact form to inquire about pricing.
Can I buy a laser if I do not live locally?
Yes, we have a white glove delivery service and that’s how we deliver a majority of our devices. If that option isn’t available we can ship the lasers anywhere in the world with our custom crates that are secured with spray foam to ensure safety during transportation.
How do I know the laser will be shipped carefully?
White glove delivery is our custom-built Ford Transit that we strap in securely with foam and it’s heated to ensure safety through the colder months. Our custom crates are secured with spray foam to ensure safety during transportation.
Does my used laser come with a warranty and repairs?
Our lasers come with a standard 30-day warranty to ensure that they are working and functioning to the manufacturer’s specifications. We have a service team that inspects and checks out each system prior to delivery. Outside the 30-day warranty, you can call us and we can help with any troubleshooting or repairs needed.
Are the used lasers damaged or defective?
We do not buy or resell damaged or defective lasers. When we purchase these lasers we test them prior to picking them up as well as when they reach our facility to ensure they are working properly prior to selling them.
How do I know the used lasers are in good condition before purchasing?
We recommend that all customers do a live Facetime or video call to see the system working for themselves. This ensures that the laser is the one you want, is functioning properly, has a serial number that matches the pictures, and is actually in stock.
Selling a Used Cosmetic Laser?
Can I sell my medical laser equipment if it is damaged but still working?
Yes, we will purchase any medical laser even if there are cosmetic damages to the system. Fill out a form on our website to start the process.
How do I ship my system to The Laser Agent and who pays for it?
Depending on where you are geographically located, we will either pick up the system on our Ford Transit vans or we will coordinate the crating and shipping of the systems. We cover all the costs for transportation and liability.
How will you determine the price of my used laser?
The price of your used laser is determined by a few factors: date of manufacturing, pulse counts or usage on the system, handpieces and accessories, overall cosmetic condition. We will ask for pictures of this information so that we can validate the information and provide you with the most accurate pricing.
What laser manufacturers will you purchase?
We purchase all major aesthetic and cosmetic manufacturer brands including but not limited to Candela, Cutera, Cynosure, Lumenis, Lutronic, Quanta, Alma, BTL, Syneron, Palomar, Fraxel, and Luxar.
Need a Laser Repaired or Serviced?
This depends on the model of laser you have, we recommend calling us at 317-570-0448 or filling out a contact form so that we can evaluate the laser and issues you’re experiencing.
Yes, there are options for us to still service your laser if you’re not local to Indianapolis. We evaluate them on a case-by-case basis depending on the laser and issues you’re having.
The more often that you perform routine maintenance on your laser equipment, the longer the laser will last and there will be less of a chance for major repairs being needed. Used lasers need routine maintenance to change filters, fluids, and even re-calibration sometimes just like a used car needs its tires rotated and oil changed.
Depending on the manufacturer and model that you have average preventative maintenance is $1,500-$3,500. Repairs outside of the maintenance are evaluated and discussed with the customer prior to any work being done. Fill out our form for more information!
